Insurance Associate

Requirements:

• College (Graduation in any stream)

Job Description:

• Process billing and remit requests for various MetLife products across Small, Regional and National markets
• Follow up with required stakeholders for additional/missing information or any other relevant task that is important for drawing closure on a case
• Ensure that the allocated inventory/task is completed within recommended timelines and accuracy thresholds
• Build excellent business relationship with customer groups, peers and seniors
• Able to work as a natural team-player in the business functions
• Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution.
• Provide inputs on process and system to the team members
• Responds promptly and calmly to changing events and situations
• Effectively responds to actions and reactions when faced with difficult situations, negativity in the workplace, or corporate policies that may not be agreed with
• Professional from the Operations with at least 0-2 years of working experience of which at least 1 year work experience in a BPO operations environment in the specific insurance sector

Skills Required:

• Problem solving
• Adaptability
• Relationship management