Designing and developing high-quality, informative, and visually compelling dashboards for the Salesforce CRM platform, focusing on sales operations and support users.
Collaborating with the engineering team to ensure technical feasibility, alignment with team standards and practices, and selection of appropriate types of graphics and visual representations to simplify complex datasets.
Working closely with system analysts and stakeholders to gather and interpret business requirements, translating them into visual stories ready for dashboard development.
Developing new dashboards and customising and maintaining existing dashboards.
Utilising Salesforce CRM Analytics to create and maintain high-end reports and dashboards.