AI Developer

Requirements:

• University degree in computer science, NLP, data science, statistics, or related field.
• Fluent in at least one of the following scripting languages: Python, Node.js, Javascript, Groovy, Perl.

Job Description:

• Design and develop AI-driven solutions for Contact Center platforms, including chatbots, voicebots, and intelligent routing engines.
• Contribute to AI architecture decisions and align solutions with enterprise standards and cloud infrastructure.
• To be constantly improving the functionality of our existing contact center solution.
• Deliver prototypes, proofs of concept (PoCs), and production-grade implementations that scale.
• Monitor and improve AI models through testing, tuning, and feedback loops.
• To collaborate cross-functionally in your own team and across related teams within the organization.
• To keep yourself updated with the latest developments within contact center AI and the fast-paced environment of generative AI
• You should be eager to take on new challenges when exploring these new technologies and to think outside of the box

Skills Required:

• Very good analytical and conceptual skills paired with a pronounced ability to structure and simplify complex relationships
• Excellent communication skills